Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Sync: Unknown error

  • 2 प्रत्युत्तर
  • 23
  • 9 views
  • के द्वारा अंतिम प्रतियुतर Pedro

Pedro
Pedro
more options

I'm getting an "unknown error" in Firefox Sync across my two computers. Here is the most recent error log:

http://pastebin.com/17HCcAzu

Using Pastebin because the log exceeds the 10,000 characters limit.

I'm getting an "unknown error" in Firefox Sync across my two computers. Here is the most recent error log: http://pastebin.com/17HCcAzu Using Pastebin because the log exceeds the 10,000 characters limit.

चुने गए समाधान

These stand out: 1412074958242 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_recoverykey 1412074958242 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured

I think you may be affected by an old recovery key being stored. Is is possible to remove the account temporarily and sign in to sync one more time?

I also added this to the 503 error, but it may be related [Bug 1073270]bugzilla etiquette

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (2)

guigs
guigs
more options

चयनित समाधान

These stand out: 1412074958242 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_recoverykey 1412074958242 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured

I think you may be affected by an old recovery key being stored. Is is possible to remove the account temporarily and sign in to sync one more time?

I also added this to the 503 error, but it may be related [Bug 1073270]bugzilla etiquette

guigs द्वारा सम्पादित

Pedro
Pedro प्रश्नकर्ता
more options

That's what I did, and it seems the error has disappeared. Nice to hear.

Thanks!