Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

email bodies are lost in inbox; "repair" doesn't recover them. what to do?

  • 4 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Matt

more options

Using: Thunderbird 31.1.2 with Windows 7. I had the same problem repeated in an old 3.0... version that constantly asked me to delete inbox.msf. I upgraded but now am getting virtually the same problem without the error message. I have a large file of email filters, mostly inactive.

Using: Thunderbird 31.1.2 with Windows 7. I had the same problem repeated in an old 3.0... version that constantly asked me to delete inbox.msf. I upgraded but now am getting virtually the same problem without the error message. I have a large file of email filters, mostly inactive.

All Replies (4)

more options

You can try the 'Real fix' as described in this article. http://kb.mozillazine.org/Compacting_folders#Real_fix

more options

Thanks for the tip. I have now applied the "real fix" and will see how T-bird behaves.

more options

Regretably, starting with a fresh inbox and using "repair" hasn't solved the problem. I'm still getting mismatched headers and bodies and losing some bodies. Losing bodies is not a satisfactory result, as sometimes I need to know whether I've received a certain email or not. With the present performance, I can't know this.

more options

look at stopping anti virus scanning of the Thunderbird profile folders. most issues with mismatches relates to index files and stores getting out of sync. A principle cause is anti virus locking one or the other files to scan it just when it is being updated. Another is streaming backups such as time machine that start backing up the modified file about the same time as the next lot of mail is due to be added.