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website login issues
Last few releases of FF have been very cumbersome on my MacBook Pro with constant crashes and now I am having issues logging into websites especially financial ones such as Capital One or Suntrust.
Capital One gives a 400 bad request and SunTrust simply just reverts to the home page after trying to login from it. This has been an ongoing problem and I know about the solution of corrupt cookies or cache but for it to happen over and over there is more at play that is causing this because when I switch to Google Chrome there is no issue and the sites are working fine.
I also can't access .aspx pages it just renders blank and I have to again use Chrome. FF used to be my go to browser but now it just became a headache that consistently has issues.
All Replies (2)
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences<Enter> in the address bar
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.
- Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)