Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

E-mail appears to be HTML

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Matt

TeresaP
TeresaP
more options

Many (but not all) of my recent e-mails appear as HTML - very much as if viewed using View > Message Source. Some e-mails are OK, some are completely blank. This happened today, after a Windows update & a Norton scan (I don't know if either impacted this issue), but just before the Thunderbird update to v 31.2.0. Some of the e-mail that appears as HTML were read earlier and appeared OK. I am mostly interested in preventing this from happening again, but would also like to know if I can convert the funny-looking code to text. I can read the impacted e-mails, but it is a pain. Win 7, 64 bit.

Many (but not all) of my recent e-mails appear as HTML - very much as if viewed using View > Message Source. Some e-mails are OK, some are completely blank. This happened today, after a Windows update & a Norton scan (I don't know if either impacted this issue), but just before the Thunderbird update to v 31.2.0. Some of the e-mail that appears as HTML were read earlier and appeared OK. I am mostly interested in preventing this from happening again, but would also like to know if I can convert the funny-looking code to text. I can read the impacted e-mails, but it is a pain. Win 7, 64 bit.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My personal view is the cause is Norton. God help you if they actually find anything in your inbox or other mail folders. They delete the entire folder. My recommendation is to not allow Norton scans of the Thunderbird profile folder.

Right click the folder in question select properties and then the repair button.