We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

there is a grey bar in-between my favourite bar and tabs

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Ithink its from going on a dodgy sight to watch a movie and i dont know how to get rid of it. Its on safari and it goes from one side of the screen to the other. I would say its a 1cm-1.5cm thick. Please help if you can. thanks

Ithink its from going on a dodgy sight to watch a movie and i dont know how to get rid of it. Its on safari and it goes from one side of the screen to the other. I would say its a 1cm-1.5cm thick. Please help if you can. thanks

All Replies (2)

more options

hello Chloehorswell, since this is a support forum for firefox & mozilla products, we probably can't help you with issues occurring in safari. but you can head over to apple's support section for their product: https://www.apple.com/support/mac-apps/safari/

or you can try out firefox and see if it works as supposed to: mozilla.org/firefox

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window