Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

For the past 3 days I have been unable to open my comcast email, but can open it on other browsers...what up?

  • 2 प्रत्युत्तर
  • 4
  • 9 views
  • के द्वारा अंतिम प्रतियुतर zone383

zone383
zone383
more options

I have been using FIREFOX for YEARS to access my email on comcast.net. Just about 3 days ago, I am unable to do so. I get the circle going round and round and round and never connecting. I can open it on Google Chrome and IE, so this leads me to believe it is a Firefox issue. Please help.

I have been using FIREFOX for YEARS to access my email on comcast.net. Just about 3 days ago, I am unable to do so. I get the circle going round and round and round and never connecting. I can open it on Google Chrome and IE, so this leads me to believe it is a Firefox issue. Please help.

चुने गए समाधान

hello, please try to reset firefox (this will keep your bookmarks and passwords).

since you appear to have a few suspicious addons installed as well, i'd also recommend to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner which are specialised in adware detection.

संदर्भ में यह जवाब पढ़ें 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

चयनित समाधान

hello, please try to reset firefox (this will keep your bookmarks and passwords).

since you appear to have a few suspicious addons installed as well, i'd also recommend to run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner which are specialised in adware detection.

zone383
zone383 प्रश्नकर्ता
more options

philipp-You're a gem! Resetting Firefox worked. Thank you so much!