Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Want old Firefox data, old PC is dead, new recovery keys will delete old data on server.

  • 3 प्रत्युत्तर
  • 7
  • 10 views
  • के द्वारा अंतिम प्रतियुतर cyn3000

more options

I set up Sync on my now unusable hard drive, with all my Firefox goodies on it. I'm now on a different hard drive but when I try to set up Sync and retrieve my old data, it says I need a recovery key. I cant get one so it generates one but the new one apparently will delete the old data that I want making Sync pointless. How do I access my old data without a key?

I was and am now running Firefox 28.0 on both hard drives.

I set up Sync on my now unusable hard drive, with all my Firefox goodies on it. I'm now on a different hard drive but when I try to set up Sync and retrieve my old data, it says I need a recovery key. I cant get one so it generates one but the new one apparently will delete the old data that I want making Sync pointless. How do I access my old data without a key? I was and am now running Firefox 28.0 on both hard drives.

चुने गए समाधान

hello, it's not possible to retrieve your old sync data without the recovery key, since the data is stored encrypted on mozilla's sync servers and this is the only key to decrypt them. if you've already generated a new recovery key then in addition the data on the servers has been overwritten - so i fear this data is lost for good...

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (3)

more options

चयनित समाधान

hello, it's not possible to retrieve your old sync data without the recovery key, since the data is stored encrypted on mozilla's sync servers and this is the only key to decrypt them. if you've already generated a new recovery key then in addition the data on the servers has been overwritten - so i fear this data is lost for good...

more options

Thats a shame, guess I'll just wait till I can get it fixed. Thanks anyway!

more options

why is firefox not encrypeted on my computer