Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Private window gets overlayed by normal window when both active.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 7 views
  • के द्वारा अंतिम प्रतियुतर Wesley Branton

more options

Have normal window open with some tabs. I open a private window and a couple of tabs. While viewing/working in private window the normal window overlays the private window. Can not discern what causes it. Just happens. Annoying. Windows 10. latest Firefox. It may be if I minimize the normal window the problem does not occur.

Have normal window open with some tabs. I open a private window and a couple of tabs. While viewing/working in private window the normal window overlays the private window. Can not discern what causes it. Just happens. Annoying. Windows 10. latest Firefox. It may be if I minimize the normal window the problem does not occur.

All Replies (1)

more options

The Windows operating system should place whatever window is currently focused on top.

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.


If the issue still occurs in safe mode, please file a bug report on Bugzilla so that the developers can take a look into the issue.