Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox not updating

  • 3 प्रत्युत्तर
  • 3
  • 5 views
  • के द्वारा अंतिम प्रतियुतर lansimivalley

lansimivalley
lansimivalley
more options

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

चुने गए समाधान

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (3)

Michal Stanke
Michal Stanke
more options

चयनित समाधान

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley प्रश्नकर्ता
more options

I'll try this and report back. Thank you.

lansimivalley
lansimivalley प्रश्नकर्ता
more options

It worked. Thank you for your help. I appreciate it.