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I have thunderbird for my email. I cannot open emails prior to 12/29/15. This started about a week ago. Help desired. Thanks

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  • के द्वारा अंतिम प्रतियुतर Matt

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As mentioned; about a week ago. I started to be able to receive new emails but am unable to open older emails before 12/29/15.

When I try to open older emails I get a blank page for the body of the email. The address to/address from/ and subject are from the last email that I could open. This is for all emails prior to 12/29/15.

Before that date everything has been working fine. What happened and how do I fix it.

Thanks for any help you can give me.

Keith

As mentioned; about a week ago. I started to be able to receive new emails but am unable to open older emails before 12/29/15. When I try to open older emails I get a blank page for the body of the email. The address to/address from/ and subject are from the last email that I could open. This is for all emails prior to 12/29/15. Before that date everything has been working fine. What happened and how do I fix it. Thanks for any help you can give me. Keith

चुने गए समाधान

Right click the folder, select properties and then the repair button.

If your mails reappear it was a dodgy index. If your mails disappear, it was also a dodgy index, but in this case the index included a lot of mail that was not in the mail store. This is what I expect you to find hinestly.

If this is the case look in the activity logs of your anti virus for it quarantining or deleting a file names inbox on or about the date the issue started.

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चयनित समाधान

Right click the folder, select properties and then the repair button.

If your mails reappear it was a dodgy index. If your mails disappear, it was also a dodgy index, but in this case the index included a lot of mail that was not in the mail store. This is what I expect you to find hinestly.

If this is the case look in the activity logs of your anti virus for it quarantining or deleting a file names inbox on or about the date the issue started.