Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Plugin status detector keeps spinning

  • 2 प्रत्युत्तर
  • 3
  • 4 views
  • के द्वारा अंतिम प्रतियुतर STreat

more options

Hello,

I have a message that my Shockwave Flash player version is vulnerable and should be updated. Updating leads me to the Check Your Plugins page, https://www.mozilla.org/en-US/plugincheck/. This contains a Plugin Status window, apparently necessary in determining next steps in updating. However the "wait" dial continues to spin and never displays any information. I have tried to go around this page to update the Shockwave plugin, but am always directed back to this page and the spinning status detector.

What do I need to do to fix this, and update the plugin (maybe two different issues) Thanks

Hello, I have a message that my Shockwave Flash player version is vulnerable and should be updated. Updating leads me to the Check Your Plugins page, https://www.mozilla.org/en-US/plugincheck/. This contains a Plugin Status window, apparently necessary in determining next steps in updating. However the "wait" dial continues to spin and never displays any information. I have tried to go around this page to update the Shockwave plugin, but am always directed back to this page and the spinning status detector. What do I need to do to fix this, and update the plugin (maybe two different issues) Thanks

चुने गए समाधान

hi STreat, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

संदर्भ में यह जवाब पढ़ें 👍 8

All Replies (2)

more options

चयनित समाधान

hi STreat, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

more options

Philipp,

Thanks, problem resolved. Verbose: This also resolved a number of other little "niggling" issues including the speed with which Firefox responds. Thanks, this is really great help, and it is forcing me to dig around in Firefox a little more to learn it better. Steve