Cannot Print: Missing "print_printer" in Config
I can't print to my HP Deskjet 3940 from Thunderbird.
This situation has been going on for the last few versions on TB. I'm currently using version 45. I looked at a number of posts, and they suggested resetting the entry for "print.print_printer" in the Config file. Unfortunately, there is no listing for anything called "print_printer" or the longer name in the Config file. This is probably why "Print Preview" doesn't work either.
How should I fix this printing problem? Is there a way to manually add my printer to the TB "config" file?
Any help would be appreciated, Thanks
All Replies (6)
Forgot to mention that I'm currently running Windows 10.
can you print from other applications?
Matt said
can you print from other applications?
Yes, I can print from all other applications without any problems. It's only Thunderbird that I can't print from.
I looked at how Thunderbird is set up on my Ubuntu partition. I can print from that OS.
I then added the same string via the Thunderbird Config Editor on Windows 10: print_printer user set string Deskjet-3900
Still not able to print. Any suggestions?
Might the Windows 10 bug mentioned be the answer?
Matt said
See https://support.mozilla.org/en-US/questions/1118591?utm_campaign=questions-reply&utm_medium=email&utm_source=notification Might the Windows 10 bug mentioned be the answer?
Could be a related problem. I may have to fire up Microsoft Outlook 2013 if I want to print.