Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook won't open. It works in other browsers but with Firefox all I get is a page with numbers, letters, etc...I've refreshed firefox & used other solutions

  • 2 प्रत्युत्तर
  • 4
  • 5 views
  • के द्वारा अंतिम प्रतियुतर HJ1979

more options

All other pages work fine but Facebook. When I open it all I get is a white page with numbers, letters and a bunch of symbols. Facebook does open with other browsers though. I've tried every solution with Firefox's troubleshooting guide and none of them have worked. I've included a picture of my screen.

All other pages work fine but Facebook. When I open it all I get is a white page with numbers, letters and a bunch of symbols. Facebook does open with other browsers though. I've tried every solution with Firefox's troubleshooting guide and none of them have worked. I've included a picture of my screen.
संलग्न स्क्रीनशॉट

चुने गए समाधान

hi HJ1979, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.

https://forum.kaspersky.com/index.php?showtopic=351027

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

more options

चयनित समाधान

hi HJ1979, unfortunately that will be caused by a fault in kaspersky security software on your device which meddles with your connections. in order to fix this go to kaspersky Settings > Additional > Network > Traffic Processing and uncheck the "Inject script" setting. in addition, disable the scanning of secure connections like it's described at https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_kaspersky and reboot your system afterwards.

https://forum.kaspersky.com/index.php?showtopic=351027

more options

Problem solved. Thanks for the help!!!