Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to install in MacOS 10.11.5, I get an error message: "Can't open disk image. Protocol wrong type for socket."

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर jmccarty3

more options

The disk image file downloads and displays on the desktop as "Firefox 47.0.dmg" The disk image file does not open automatically. When the .dmg file is double clicked, a box with the above error message appears.

The disk image file downloads and displays on the desktop as "Firefox 47.0.dmg" The disk image file does not open automatically. When the .dmg file is double clicked, a box with the above error message appears.

All Replies (2)

more options

Try to reload the DMG file. You can find the full version of the current Firefox release (47.0) in all languages and all operating systems here:

more options

I have reloaded the full version multiple times with the same result.