Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

scrpt prblm hangs TB(45.2.0) @ open, thn runs ok aftr 30-30 mins.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर Matt

azbobcat
azbobcat
more options

been using TB &FF for years- great SW! Recently TB(45.2.0) opens with error box stating [ script has stopped working... continue or stop...]. Then the TB window freezes (WIN 7). This continues for 15-45 mins and using Task Mngr I can close and restart which sometimes restores TB. Also I can hit the "[STOP]" (script) button or "[CONTINUE]" and get restore. Once it is restored it usually stays operational until a reboot of TB or system. The error dialog also provides the offending script which this time is: [Script: chrome://messenger/content/msgMail3PaneWindow.js:1985]

Any advice or help appreciated, Bob C. (azbobcat)

been using TB &FF for years- great SW! Recently TB(45.2.0) opens with error box stating [ script has stopped working... continue or stop...]. Then the TB window freezes (WIN 7). This continues for 15-45 mins and using Task Mngr I can close and restart which sometimes restores TB. Also I can hit the "[STOP]" (script) button or "[CONTINUE]" and get restore. Once it is restored it usually stays operational until a reboot of TB or system. The error dialog also provides the offending script which this time is: [Script: chrome://messenger/content/msgMail3PaneWindow.js:1985] Any advice or help appreciated, Bob C. (azbobcat)

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Most of the error about scripts are a direct cause of Anti virus programs scanning the mail store and slowing things to a crawl. Or Add-ons

Perhaps have a look here https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

We might know something about your anti virus already.