Firefox crashes When launching, Have done clean install with same result
I tried a clean install with the same results. I followed the troubleshooting as well.
I have my crash files to share.
Crash ID: bp-30b2bc2d-5d58-4cf8-8e05-634642160822
Crash ID: bp-5213a2ee-6d9c-42b4-90e1-0d5d32160822
Crash ID: bp-df96fbbb-10a0-45a4-9d1f-b16de2160822
All Replies (1)
hi gbfan10, thanks for providing your crash ids. unfortunately this crash is caused by websense endpoint security software that is running on a device. please make sure that all its components are up-to-date. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue again. more information is available in bug 1181091.
in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/