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Firefox crashes

  • 2 प्रत्युत्तर
  • 2
  • 3 views
  • के द्वारा अंतिम प्रतियुतर hjmoller

hjmoller
hjmoller
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firefox crashes at opening time, even in safe mode.

Crash ID: bp-ea6a49fc-fdd4-4440-9df9-58a712170130

firefox crashes at opening time, even in safe mode. Crash ID: bp-ea6a49fc-fdd4-4440-9df9-58a712170130

चुने गए समाधान

hallo hjmoller, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (2)

philipp
philipp
  • Moderator
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चयनित समाधान

hallo hjmoller, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

hjmoller
hjmoller प्रश्नकर्ता
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thanks for the prompt reply. esr version 45.7.0 seems to work.

I've reported this to my IT departmet as well.