Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I get into my e-mail. Please fix this!! SOLVED: problem fixed itself, cause unknown

  • 2 प्रत्युत्तर
  • 4
  • 7 views
  • के द्वारा अंतिम प्रतियुतर kittycat914

kittycat914
kittycat914
more options

I click onto Thunderbird to get into my e-mail and the screen automatically goes to a screen for updates or something. And I can't get out of it. Why does this happen?? I am new at all this and all I want is to get into my mail. Please HELP! I can't get into my mail at all, so don't send me any information there.

I click onto Thunderbird to get into my e-mail and the screen automatically goes to a screen for updates or something. And I can't get out of it. Why does this happen?? I am new at all this and all I want is to get into my mail. Please HELP! I can't get into my mail at all, so don't send me any information there.

Wayne Mery द्वारा सम्पादित

चुने गए समाधान

Start Windows in safe mode. Delete the directory Mozilla Thunderbird in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

Does that help??

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

चयनित समाधान

Start Windows in safe mode. Delete the directory Mozilla Thunderbird in %ProgramFiles(x86)% Restart Windows Redownload and reinstall Thunderbird from http://getthunderbird.com/

Does that help??

kittycat914
kittycat914 प्रश्नकर्ता
more options

Thankyou for getting back to me. The problem corrected itself. I get my e-mails, no problem. Don't know why it happened. hanks for your help.