Firefox crashes
simply one day I tried to open firefox and the crash reporter appears. Wont start in any mode
Crash ID: bp-f9100ca9-aea3-4a67-a856-e162b1170723
AdapterDeviceID: 0x0412 AdapterDriverVersion: 10.18.10.3621 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:54.0.1,aushelper%40mozilla.org:2.0,e10srollout%40mozilla.org:1.50,firefox%40getpocket.com:1.0.5,screenshots%40mozilla.org:6.6.0,webcompat%40mozilla.org:1.1,light_plugin_F6F079488B53499DB99380A7E11A93F6%40kaspersky.com:5.0.141-4-20161031140250 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 15321182208 AvailablePhysicalMemory: 6942646272 AvailableVirtualMemory: 3781648384 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 57147392 BreakpadReserveSize: 67108864 BuildID: 20170628075643 CPUMicrocodeVersion: 0x1c ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1500939527 DOMIPCEnabled: 1 E10SCohort: multiBucket4 EMCheckCompatibility: true Email: mark808@hotmail.com.au FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1499038969 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0412, AdapterSubsysID: 00000000, AdapterDriverVersion: 10.18.10.3621 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85805 StackTraces: {"crash_info":{"address":"0x19930000","crashing_thread":0,"type":"EXCEPTION_IN_PAGE_ERROR_READ / STATUS_DEVICE_DATA_ERROR"},"main_module":0,"modules":[{"base_addr":"0x11c0000","code_id":"5953D1F883000","debug_file":"firefox.pdb","debug_id":"1521E244CFC446AA8FBFFFACC16DD97E2","end_addr":"0x1243000","filename":"firefox.exe","version":"54.0.1.6388"},{"base_addr":"0x63380000","code_id":"57AC765C33000","debug_file":"remote_eka_prague_loader.pdb","debug_id":"9701D65BB0ED454AA2F1009A9DEC68371","end_addr":"0x633b3000","filename":"remote_eka_prague_loader.dll","version":"1.7.106.0"},{"base_addr":"0x63990000","code_id":"54D03BA036000","debug_file":"AudioSes.pdb","debug_id":"CB4B0ADA67AF422B9DE62BEBC004011F2","end_addr":"0x639c6000","filename":"AudioSes.dll","version":"6.1.7601.18741"},{"base_addr":"0x639d0000","code_id":"4CE7B89239000","debug_file":"MMDevAPI.pdb","debug_id":"941E45A63E8F457D90CE29CC508C34B92","end_addr":"0x63a09000","filename":"MMDevAPI.dll","version":"6.1.7601.17514"},{"base_addr":"0x63dc0000","code_id":"4CE7B8D079000","debug_file":"mscms.pdb","debug_id":"93303CBC777E44A592376E1F326E20172","end_addr":"0x63e39000","filename":"mscms.dll","version":"6.1.7601.17514"},{"base_addr":"0x63e40000","code_id":"4DF985DB2f000","debug_file":"XmlLite.pdb","debug_id":"2A7A661DFDDA4DB98ACC43DC56705DFC2","end_addr":"0x63e6f000","filename":"xmllite.dll","version":"1.3.1001.0"},{"base_addr":"0x63e70000","code_id":"528BF6B2347000","debug_file":"d2d1.pdb","debug_id":"C765074D60EF4D5A8262BCAF5F9AB0F21","end_addr":"0x641b7000","filename":"d2d1.dll","version":"6.2.9200.16765"},{"base_addr":"0x641c0000","code_id":"50F3170F4c000","debug_file":"dxgi.pdb","debug_id":"4184519EBA8C4D3C90017DC3F4DFBAA11","end_addr":"0x6420c000","filename":"dxgi.dll","version":"6.2.9200.16492"},{"base_addr":"0x64210000","code_id":"56E8A07A12000","debug_file":"samlib.pdb","debug_id":"090F810CCF554756965A073800984E1A2","end_addr":"0x64222000","filename":"samlib.dll","version":"6.1.7601.23390"},{"base_addr":"0x64230000","code_id":"4A5BDB2D42000","debug_file":"wevtapi.pdb","debug_id":"066E017FB75F4735A1832F596399CA102","end_addr":"0x64272000","filename":"wevtapi.dll","version":"6.1.7600.16385"},{"base_addr":"0x64280000","code_id":"50C1E0694f000","debug_file":"Wpc.pdb","debug_id":"58C99D979ADA4CD795F8740CE23C2E1F2","end_addr":"0x642cf000","filename":"Wpc.dll","version":"1.0.0.1"},{"base_addr":"0x642d0000","code_id":"5953CA4F68000","debug_file":"nssckbi.pdb","debug_id":"5E5FD1BF472C445994097E4333F917571","end_addr":"0x64338000","filename":"nssckbi.dll","version":"54.0.1.6388"},{"base_addr":"0x64340000","code_id":"5953CA6155000","debug_file":"freebl3.pdb","debug_id":"A0C96C09284442418C004431A0E038F81","end_addr":"0x64395000","filename":"freebl3.dll","version":"54.0.1.6388"},{"base_addr":"0x643a0000","code_id":"5953CA4B19000","debug_file":"nssdbm3.pdb","debug_id":"FF0A2E82E783428781924873F7C70EF91","end_addr":"0x643b9000","filename":"nssdbm3.dll","version":"54.0.1.6388"},{"base_addr":"0x643c0000","code_id":"5953CA4E26000","debug_file":"softokn3.pdb","debug_id":"1969A7A498354DFDAC45E4EDE78C05ED1","end_addr":"0x643e6000","filename":"softokn3.dll","version":"54.0.1.6388"},{"base_addr":"0x64400000","code_id":"563DA9FC136000","debug_file":"DWrite.pdb","debug_id":"FB38CBD22AC54BDC8F1FCD32EBE02F1E1","end_addr":"0x64536000","filename":"DWrite.dll","version":"6.2.9200.17568"},{"base_addr":"0x64540000","code_id":"4CE7B9783c000","debug_file":"pdh.pdb","debug_id":"453357D4C6024C5C827844B87FEB69DE2","end_addr":"0x6457c000","filename":"pdh.dll","version":"6.1.7601.17514"},{"base_addr":"0x64580000","code_id":"5953D62E315c000","debug_file":"xul.pdb","debug_id":"3379EA5B45364BF79A2C01C04E9019AB2","end_addr":"0x676dc000","filename":"xul.dll","version":"54.0.1.6388"},{"base_addr":"0x676e0000","code_id":"5953D1F3b0000","debug_file":"lgpllibs.pdb","debug_id":"6404EE159958469F875FF4D2328228802","end_addr":"0x67790000","filename":"lgpllibs.dll","version":"54.0.1.6388"},{"base_addr":"0x67790000","code_id":"591F052C3c000","debug_file":"klsihk.pdb","debug_id":"1089DA03284C41EB9E780365FFE32F461","end_addr":"0x677cc000","filename":"klsihk.dll","version":"14.0.245.0"},{"base_addr":"0x677d0000","code_id":"5767E7635f000","debug_file":"inproc_agent.pdb","debug_id":"7B3D5BD19C5343C28DE05FACB27529861","end_addr":"0x6782f000","filename":"inproc_agent.dll","version":"5.0.130.0"},{"base_addr":"0x67830000","code_id":"5953D1F812f000","debug_file":"nss3.pdb","debug_id":"19FA203858144F548D7D427C83B377592","end_addr":"0x6795f000","filename":"nss3.dll","version":"54.0.1.6388"},{"base_addr":"0x67960000","code_id":"57999B113000","debug_file":"api-ms-win-crt-utility-l1-1-0.pdb","debug_id":"22B37FB2FAC640F5B539D1B29E0BC2871","end_addr":"0x67963000","filename":"api-ms-win-crt-utility-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x67970000","code_id":"4A5BD9987000","debug_file":"avrt.pdb","debug_id":"A15E148ACFC74F88A0A6DAF71CC916472","end_addr":"0x67977000","filename":"avrt.dll","version":"6.1.7600.16385"},{"base_addr":"0x67980000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-files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All Replies (2)
You are crashing with a dwrite.dll https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/cwindowssystem32dwritedll-is-either-not-designated/07c50d64-e3a9-43cd-9c08-368cd83a8e7c So ya your BSOD has other issues also but might be possible to fix Windows doing this Repair System Registry and Files
Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions.
Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue.
(FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)
To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files
This should repair Windows if can get DISM to run. If not a system restore point before the BSOD or Stick your Repair Disk in and repair Windows that way alternatively a Install disk can be used also.
Firefox should run fine once fix Windows.
Please let us know if this solved your issue or if need further assistance.
Shadow110 द्वारा सम्पादित
As a test, could you try starting Firefox in a new profile? This will prevent Firefox from reloading unwanted pages from your last session, and bypass settings from your regular profile. If the new profile works, you can copy over critical data from your old profile.
With all Firefox windows closed, start up in the Profile Manager using either the Windows Run dialog, or the Start menu search box. Type or paste the following and press Enter to execute it:
firefox.exe -P
A list of existing profiles should appear in a small dialog. Don't delete anything here!
Any time you want to switch profiles, you can exit Firefox and return to this dialog.
Click the Create Profile button, assign a name like TestJuly17, and ignore the button for relocating the profile folder. After creating the profile, select it from the list and start Firefox in that profile.
Is it stable?
Note: When returning to the Profile Manager in the future, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete valuable data, so I recommend resisting the temptation.