Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since 12/7/17 update was installed, my laptop has slowed to a point where programs will not even load or open up.

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Foxy2006

more options

Have done all the cleanups: cleared cache, old files, cookies, defragged drive, etc. It works fine on my desktop (Win 7) but not on my laptop (Win 10). Other programs take much time to load and use. Seems like to laptop has gone back 15 years in time with speed! H

Have done all the cleanups: cleared cache, old files, cookies, defragged drive, etc. It works fine on my desktop (Win 7) but not on my laptop (Win 10). Other programs take much time to load and use. Seems like to laptop has gone back 15 years in time with speed! H

चुने गए समाधान

You could try this please : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance

संदर्भ में यह जवाब पढ़ें 👍 2

All Replies (2)

more options

चयनित समाधान

You could try this please : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance

more options

Pkshadow: Thanks much for your suggestion. I made the adjustment on my wife's laptop and it appears to have solved the slowness problem. I also made the adjustment on my desktop where Firefox was slowing and that also appears to have worked. Thanks much for you help. Take care.