Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox freezing in W10 after clicking on any bookmark in menu but toolbar works ok.

  • 2 प्रत्युत्तर
  • 2
  • 6 views
  • के द्वारा अंतिम प्रतियुतर dickpilz

dickpilz
dickpilz
more options

Firefox 57.0.4 has stopped responding to any mouse click or keyboard entry after clicking on any bookmark in the Bookmark Menu. However, the Bookmarks in the Toolbar seem to work OK - no problems with those so far.

It worked the previous day at work, but not today.

Firefox 57.0.4 has stopped responding to any mouse click or keyboard entry after clicking on any bookmark in the Bookmark Menu. However, the Bookmarks in the Toolbar seem to work OK - no problems with those so far. It worked the previous day at work, but not today.

चुने गए समाधान

Hi, this might be caused by an add-on, so try disabling them to test - Add-ons Manager (Ctrl+Shift+A) > Extensions, then restart Firefox.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

Scribe
Scribe
more options

चयनित समाधान

Hi, this might be caused by an add-on, so try disabling them to test - Add-ons Manager (Ctrl+Shift+A) > Extensions, then restart Firefox.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

dickpilz
dickpilz प्रश्नकर्ता
more options

I removed the only two extensions, Cisco WebEx and Video Download Helper, and restarted. Bookmarks worked again.

Then, I put the extensions BACK and restarted. Bookmarks still worked