Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On save username and passwords page "save username" is shaded

  • 9 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

Firefox is not asking to save my username and passwords/ When I go to the security page in my options the "Remember logins and passwords for websites" option is shaded along with the "exceptions" box. I run firefox in the "never remember history" mode. Is that the problem?

Firefox is not asking to save my username and passwords/ When I go to the security page in my options the "Remember logins and passwords for websites" option is shaded along with the "exceptions" box. I run firefox in the "never remember history" mode. Is that the problem?

चुने गए समाधान

sdnative68 said

Private browsing and "never remember my history mode" are the same thing?

Yes -- setting:

"Firefox will: Never remember history"

is essentially the same as setting:

"Firefox will: Use custom settings for history" + "Always use private browsing mode"

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (9)

more options

Are you using Firefox Private Mode? If so, nothing is recorded.

Are you using any password add-ons or other such programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Quote: I run firefox in the "never remember history" mode

You can't save a new password in Private Browsing mode. See "What does Private Browsing not save?":

more options

Private browsing and "never remember my history mode" are the same thing?

more options

FredMcD said

Are you using Firefox Private Mode? If so, nothing is recorded. Are you using any password add-ons or other such programs? Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

I am not starting in private browsing and am not using any password add-on programs.

more options

sdnative68 said

Private browsing and "never remember my history mode" are the same thing?

Basically, yes. One removes data, the other never records it.

more options

चयनित समाधान

sdnative68 said

Private browsing and "never remember my history mode" are the same thing?

Yes -- setting:

"Firefox will: Never remember history"

is essentially the same as setting:

"Firefox will: Use custom settings for history" + "Always use private browsing mode"

more options

Some more explanation:

When you select "Never remember history" then "Always use Private Browsing mode" gets is checkmark as you can see if you select "Use custom settings for history". The only difference is that using "Never remember history" will set some default settings for other history items whereas if you set the checkmark yourself via "Use custom settings for history" then you only toggle the Private Browsing mode setting and other history settings like for cookies are not affected.

more options

I also have a similar issue Firefox is currently not asking me if I want to save my username or password. I am not on a network it is my personal computer at home and it does not have private browsing highlighted

more options

sitrep If the other postings here did not help,

Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).

Now select the category for the problem. At the bottom is Other.

Describe the problem in brief (one line). Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.

Now enter all the relative information on the problem. At the bottom of this, you can Add Images.

Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.


Please include what you have already tried.