We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Choose user profile" window comes up as empty/blank (no content)

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Senali Madawala

more options

I have my Firefox (Developer Edition 71.0b4) shortcut setup to display the "Choose User Profile" window when I start it. (Since I maintain both a personal and work profile.) Lately whenever I start this window comes up completely blank, with no content inside it at all, although the Choose User Profile title is still present. This prevents me from selecting a profile and starting Firefox.

To get around the problem, I close that blank window, wait a bit, and try launching the shortcut again. Often I have to try 3-4 times before it works.

This problem had existed on a previous version of Firefox (sorry didn't note version then), but seemed to get fixed with an update several months ago. Now the problem has returned.

I will try to attach an image later, but can't do so now while Firefox is running.

I have my Firefox (Developer Edition 71.0b4) shortcut setup to display the "Choose User Profile" window when I start it. (Since I maintain both a personal and work profile.) Lately whenever I start this window comes up completely blank, with no content inside it at all, although the Choose User Profile title is still present. This prevents me from selecting a profile and starting Firefox. To get around the problem, I close that blank window, wait a bit, and try launching the shortcut again. Often I have to try 3-4 times before it works. This problem had existed on a previous version of Firefox (sorry didn't note version then), but seemed to get fixed with an update several months ago. Now the problem has returned. I will try to attach an image later, but can't do so now while Firefox is running.

All Replies (2)

more options

Attached is a screenshot of the blank window.

more options