Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to download a .docx file or a .zip file Firefox pops up a blank new window for a second, and then does nothing. It downloads PDF files correctly.

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

I've tried refreshing and reinstalling Firefox, and deleting the handlers.json in Troubleshooting Information as instructed in the troubleshooting guide on this website. All the add-ons I have installed are turned off.

चुने गए समाधान

Turns out I had it set to "open links in new window" so it was getting confused, it started working properly once I changed it to "open links in new tab."

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (3)

more options

Are you using the 'Right-click and select Save As' option?

more options

चयनित समाधान

Turns out I had it set to "open links in new window" so it was getting confused, it started working properly once I changed it to "open links in new tab."

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.