Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get gmail after Windows Update yesterday but 1 email downloads 100 times!!

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 3 views
  • के द्वारा अंतिम प्रतियुतर susanowm2

more options

I got a Windows update yesterday and now gmail only downloads one email....over and over and over...now up to 100 times. I can see my gmail on my phone just not on my PC and newer emails are there as well as on webmail. When I look on webmail, that one email is not even there, but it keeps downloading every time Thunderbird looks for mail.

I got a Windows update yesterday and now gmail only downloads one email....over and over and over...now up to 100 times. I can see my gmail on my phone just not on my PC and newer emails are there as well as on webmail. When I look on webmail, that one email is not even there, but it keeps downloading every time Thunderbird looks for mail.

चुने गए समाधान

That sounds exactly like issues from 5 years ago with Norton infernal software. In that case turning off the email scanner worked a treat to allow mail to download because the product could not cope with a corrupt email in the queue (usually the one right after the one you get 100 times and in the server (spam folder)

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (2)

more options

चयनित समाधान

That sounds exactly like issues from 5 years ago with Norton infernal software. In that case turning off the email scanner worked a treat to allow mail to download because the product could not cope with a corrupt email in the queue (usually the one right after the one you get 100 times and in the server (spam folder)

more options

Thank you, Matt! You are correct. I disabled my antivirus (not Norton) and all the emails came down. Now I just need to turn it back it on and hope for no repeats. There was also an antivirus update needed...in spite of the fact that I have it set for automatic updates. Oh well...thank you for your assistance!