Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't access emails having updated to v91.2.1 today

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 21 views
  • के द्वारा अंतिम प्रतियुतर johninstalbans

johninstalbans
johninstalbans
more options

"Sending of password for user j************@ntlworld.com did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed." No problem before update to v 91.2.1. I eventually found the Tools/Preferences/Privacy & Security menu for access to the password (previously under Tools/Options), and saved passwords were intact. I now have NO access to my email at all. HELP!!!!!!!! [NB I'm posting this from another email account which I don't access via Thunderbird. Please use it for reply.]

"Sending of password for user j************@ntlworld.com did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed." No problem before update to v 91.2.1. I eventually found the Tools/Preferences/Privacy & Security menu for access to the password (previously under Tools/Options), and saved passwords were intact. I now have NO access to my email at all. HELP!!!!!!!! [NB I'm posting this from another email account which I don't access via Thunderbird. Please use it for reply.]

johninstalbans द्वारा सम्पादित

चुने गए समाधान

Resolved today. By coincidence, Virgin Media yesterday suffered an email outage related to password blocking which has now been cleared for most - but I needed to call to have THEM reset my password) - it was unfortunate that this happened on the same day that Thunderbird was updated!

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (1)

johninstalbans
johninstalbans प्रश्नकर्ता
more options

चयनित समाधान

Resolved today. By coincidence, Virgin Media yesterday suffered an email outage related to password blocking which has now been cleared for most - but I needed to call to have THEM reset my password) - it was unfortunate that this happened on the same day that Thunderbird was updated!