can i remove the backup i just installed yesterday for firefox
i updated firefox yesterday and since then i have had nothing but problems. it freezes, hangs, stops responding and basically wont work. if i click on a tab, it wont open. if im typing in something on a website, it stops typing. if i try to close firefox, i cannot. i have restarted firefox as well as my computer a dozen times. NOTHING WORKS!!! This is a serious problem for me. Short of uninstalling firefix and installing a different browser, what do i do?
All Replies (1)
What security software do you have?
It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.
See:
- https://support.mozilla.org/en-US/kb/server-not-found-connection-problem
- https://support.mozilla.org/en-US/kb/Firewalls
- https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating
Boot the computer in Windows Safe Mode with network support to see if that has effect.
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