Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Issues

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 15 views
  • के द्वारा अंतिम प्रतियुतर jscher2000 - Support Volunteer

William Schlecte
William Schlecte
more options

Continuous message on Firefox -- Keeps popping up asking that I enter Primary Password. I have no "Primary Password" and the constant pop-up is irritating and time consuming. I have switched to Chrome, but would like to come back to Firefox if you can solve this problem

Continuous message on Firefox -- Keeps popping up asking that I enter Primary Password. I have no "Primary Password" and the constant pop-up is irritating and time consuming. I have switched to Chrome, but would like to come back to Firefox if you can solve this problem

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Do you save logins in Firefox? A Primary Password is an extra layer of security for locally saved logins (Use a Primary Password to protect stored logins and passwords).

According to the following article, one possible reason is using AVG (maybe Avast, too?) or ESET security software: Firefox keeps asking me for Primary Password.

If you aren't concerned about using saved logins, you can reset the Primary Password. See: Reset your Primary Password if you've forgotten it. But that will erase the current list of saved logins.