Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Donation was doubled, I need one refunded

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर david

richnat
richnat
more options

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal.

Thanks, Rich Cummings

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal. Thanks, Rich Cummings

All Replies (1)

david
david
  • Top 10 Contributor
more options

This is a support forum, but you may want to contact the donation team at https://give.thunderbird.net/en-US/help/ Thank you for your donation.