Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error message when clicking an email link

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 6 views
  • के द्वारा अंतिम प्रतियुतर Matt

more options

When I click an email link I see

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

How do I successfully click an email link and start typing?

When I click an email link I see Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile. How do I successfully click an email link and start typing?

All Replies (1)

more options

The question here is why is it still running and not responding?

It sounds like something is causing the application to hang when you exit. Please check in task manager to see if there is already a process running before you click the link. That will at least start the diagnostic process as to what is happening.