Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

changed phones need to transfer passwords

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर jonzn4SUSE

rthefko
rthefko
more options

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Just use sync to get your data on the new phone. See screenshot showing my 2 phones https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer# https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox#

Helpful?

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.