suddenly unable to send or receive email.
I'm with Optus,have had TB for many years,always worked perfectly. I made no changes to anything.3 days ago Thunderbird stopped sending or receiving messages. I get message "could not connect to server pop3.optusnet.com.au: the connection was refused". I have 2 email accounts (coghill1@optusnet.com.au and coghill2@optusnet.com.au, logged in via Optus webmail, can send and receive between accounts fine, so I assumed this was a TB fault, but when I reconnected my old Win7 PC (has been offline for months and was working fine) and tried TB, I got exactly the same result. I have previously spent over 3 hours on the phone to Optus tech support when setting up the Win10 desktop as TB didn't want to acknowledge the "myname2" account, got absolutely nowhere with them, clueless, solved by doing backup/restore from Win 7. I'm hesitant to attempt this again as the old system isn't working either. Hope this makes sense. Any help appreciated, thanks in advance. UPDATE: still not working but I've had to install Outlook and it's working perfectly. Thanks for the replies so far.
coghill1 द्वारा सम्पादित
All Replies (4)
This is the third Optus user who's posted here in, perhaps, 24 hours, with the same problem - I can't offer you a solution (maybe someone else can) but I would be a little suspicious that it isn't a TB problem judging by the coincidence. Anyway, I'm just throwing that observation in to the melting pot... See - https://support.mozilla.org/en-US/questions/1486568
frisée द्वारा सम्पादित
Follow up from the attachment - information page at Optus: https://www.optus.com.au/for-you/support/answer?id=20316&_ga=2.33466110.1988866214.1737371843-1001432435.1737371843
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