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Firefox crashes when going back from in-browser PDFs

  • 3 प्रत्युत्तर
  • 3
  • 3 views
  • के द्वारा अंतिम प्रतियुतर Moses

AnonymousUser
AnonymousUser
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Firefox crashes when I go back from PDFs open in the browser window using the Adobe Reader plugin. Both Adobe Reader and the plugin are up-to-date (v 9.3.2).

Crash ID(s)

bp-7033ae15-3d66-4fab-8e5c-e22e92100519

Firefox crashes when I go back from PDFs open in the browser window using the Adobe Reader plugin. Both Adobe Reader and the plugin are up-to-date (v 9.3.2). == Crash ID(s) == bp-7033ae15-3d66-4fab-8e5c-e22e92100519

All Replies (3)

Moses
Moses
  • Moderator
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Hello.

Your crashes are causes by an old version of Adobe Reader. Please update it or uninstall to see if it fixes the crashes.

Thanks Moses Firefox Support

AnonymousUser
AnonymousUser प्रश्नकर्ता
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Hi Moses,

Thanks for the suggestion. I was already using the latest version of Adobe Reader (9.3.2). However, I have just tried uninstalling and reinstalling Adobe Reader, and it doesn't seem to have fixed the problem - eg. Crash ID bp-e6bc9115-a03a-4f12-ab9e-a4cb72100520

Moses
Moses
  • Moderator
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Maybe this may be of help