Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to bookmark a page the dropdown menu only shows 4 of my many bookmark folders.

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Firefoxy

Firefoxy
Firefoxy
more options

I have a heck of a lot of bookmark folders. These show up in the dropdown menu when I click on Bookmarks in the toolbar. However just today when I try to bookmark a web page, I only am given offered four folders in which to file the bookmark. Clicking on "choose" doesn't show any folders at all that I've created. Same thing when I open MF in safe mode with addons not enabled.

If I click on "Bookmarks menu" in the bookmark window then click on the arrow to chose a file, I see an odd assortment of random bookmarks and files.

To complicate matters, perhaps: This morning Firefox went crazy. Details don't matter now. I followed instructions in MF support and saved critical files. Then uninstalled and reinstalled a new copy of MF. Created a new profile and moved critical files into it.

Am I missing a file? Is something corrupted? (How would I find it?) Why would MF not see my folders when asked to file a bookmark?

Thanks

I have a heck of a lot of bookmark folders. These show up in the dropdown menu when I click on Bookmarks in the toolbar. However just today when I try to bookmark a web page, I only am given offered four folders in which to file the bookmark. Clicking on "choose" doesn't show any folders at all that I've created. Same thing when I open MF in safe mode with addons not enabled. If I click on "Bookmarks menu" in the bookmark window then click on the arrow to chose a file, I see an odd assortment of random bookmarks and files. To complicate matters, perhaps: This morning Firefox went crazy. Details don't matter now. I followed instructions in MF support and saved critical files. Then uninstalled and reinstalled a new copy of MF. Created a new profile and moved critical files into it. Am I missing a file? Is something corrupted? (How would I find it?) Why would MF not see my folders when asked to file a bookmark? Thanks

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

Firefoxy
Firefoxy प्रश्नकर्ता
more options

Mysteriously, the bookmarks folders now appear in the little bookmarks window. Go figure. Maybe Firefox repaired itself in the course of rebooting. Thanks for your help, tho.

(I opened Firefox in safe mode when I still had the problem, but the folders were still missing. )