Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't use WebEx or some of my companies web sites for everyday business - I need to go back to version3.6 - how?!

  • 2 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर jimrossnasa

jimrossnasa
jimrossnasa
more options

The NASA WebEx site does not work with version 4 nor do several other NASA internal sites that all worked fine with version 3.6. Since I updated to version 4, my backup disk died so I have no old backups to grab the old version from. Can you give me a site to download the old version from? Is there a problem going back a version?

The NASA WebEx site does not work with version 4 nor do several other NASA internal sites that all worked fine with version 3.6. Since I updated to version 4, my backup disk died so I have no old backups to grab the old version from. Can you give me a site to download the old version from? Is there a problem going back a version?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

Does that resolve the NASA issues?

jimrossnasa
jimrossnasa प्रश्नकर्ता
more options

That solved the problem. One of the products/sites I couldn't use properly is a Windchill archive site (product of PTC). I'm sure I am not the only one needing to use it...