Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Security up date spins and does not connect with server. Cannot complet update. How do I fix this?

  • 1 प्रत्युत्तर दें
  • 2
  • 3 views
  • के द्वारा अंतिम प्रतियुतर cor-el

marthabuck
marthabuck
more options

Hi, I get notice that Firefox security has an update. I select. The update spins and says"connecting to the update server," and never does. It just keeps spinning.

I have tried to up date thru the Firefox website unsuccessfully.

How can I fix this situation?

Thanks

Hi, I get notice that Firefox security has an update. I select. The update spins and says"connecting to the update server," and never does. It just keeps spinning. I have tried to up date thru the Firefox website unsuccessfully. How can I fix this situation? Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.