Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox has been strongly suggesting I update, which I've tried, but I just get the "barber pole" wait with message "connecting to the update server" for hours and nothing happens

  • 1 प्रत्युत्तर दें
  • 2
  • 5 views
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Firefox has been suggesting I update my software for a few weeks now. I happily click on "update now" and my Mac appears to be trying to connect to the update server. The window displays "Downloading Firefox" and the barber pole wait bar is moving. I've done this 5-6 times, for HOURS at a time, and nothing happens.

Firefox has been suggesting I update my software for a few weeks now. I happily click on "update now" and my Mac appears to be trying to connect to the update server. The window displays "Downloading Firefox" and the barber pole wait bar is moving. I've done this 5-6 times, for HOURS at a time, and nothing happens.

All Replies (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.