Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i cant run anything i download

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 10 views
  • के द्वारा अंतिम प्रतियुतर cor-el

davideb333
davideb333
more options

say i want to download yahoo messager ,i go to that site,click the down load,the pop up window comes ask me what i want to do,i click save file,the download window pops up,what i want to download comes up on it as canceled,i double click on it and it begins to download,once its finished im unable to open it or install it

say i want to download yahoo messager ,i go to that site,click the down load,the pop up window comes ask me what i want to do,i click save file,the download window pops up,what i want to download comes up on it as canceled,i double click on it and it begins to download,once its finished im unable to open it or install it

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"