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unable to download updates. keeps telling me required software not installed.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर Swarnava Sengupta

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I keep getting notices for sometime now to install new 2 critical updates updates. When I click on update. It goes through the motion of installing updates. That is the bar starts filling in. But then at the end of process it tells me that it cannot install the updates because the required software is not installed.

I keep getting notices for sometime now to install new 2 critical updates updates. When I click on update. It goes through the motion of installing updates. That is the bar starts filling in. But then at the end of process it tells me that it cannot install the updates because the required software is not installed.

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Try the alternate and easiest way by downloading here