Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

http://ojp.nationalrail.co.uk cannot search for journeys or book tickets

  • 2 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर ideato

raymondjf
raymondjf
more options

I am able to open the site, but when I type in a journey with dates and times, an error message appears: Your journey planning session has timed out due to inactivity.

Sometimes I get beyond this, but as soon as I try to pay for my tickets, the website simply locks. Avira scans show no detections

I am able to open the site, but when I type in a journey with dates and times, an error message appears: '''Your journey planning session has timed out due to inactivity.''' Sometimes I get beyond this, but as soon as I try to pay for my tickets, the website simply locks. Avira scans show no detections

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, as a first step please you try to clear all the history for this site as it is described here. and check if this can resolve the issue.

ideato
ideato
more options

Clear also all cookies and the cache, information in the above link madperson gave us.


thank you