Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't reserve books on my library website even though I did when I originally used Firefox

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 4 views
  • के द्वारा अंतिम प्रतियुतर cor-el

pshugall
pshugall
more options

When I try to reserve a book on the library website I get a message : The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. This just started happening yesterday, and until then it always worked.

When I try to reserve a book on the library website I get a message : The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. This just started happening yesterday, and until then it always worked.

चुने गए समाधान

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/11.0 version that you currently run is no longer supported with security updates.

संदर्भ में यह जवाब पढ़ें 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

चयनित समाधान

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/11.0 version that you currently run is no longer supported with security updates.