Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Norton toolbar is still missing

  • 2 प्रत्युत्तर
  • 47
  • 4 views
  • के द्वारा अंतिम प्रतियुतर James

ed.daniels
ed.daniels
more options

Your help site refers me to a Norton page claiming that Firefox 20 has been patched to work with the Norton Toolbar. I have updated Norton (Live Update many times, rebooted after updating to Firefox 20 and STILL not Norton toolbar or Identity Safe "Vault". What next?

BTW, this happens every time Mozilla updates Firefox. How about a better plan?

Your help site refers me to a Norton page claiming that Firefox 20 has been patched to work with the Norton Toolbar. I have updated Norton (Live Update many times, rebooted after updating to Firefox 20 and STILL not Norton toolbar or Identity Safe "Vault". What next? BTW, this happens every time Mozilla updates Firefox. How about a better plan?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See Xfinity support for help with that version of Norton. For some reason the Xfinity version of Norton is like a 2nd class program, not receiving Firefox add-on updates as quickly as the 'genuine' version of Norton.

James
James
  • Moderator
  • Top 10 Contributor
more options

Firefox is not made to work with the thousand of extensions out there as you go it backwards, it is the Norton extension that is made to be compatible with new Firefox releases.