Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox doesn't download properly

  • 2 प्रत्युत्तर
  • 6
  • 7 views
  • के द्वारा अंतिम प्रतियुतर cor-el

moritzdauner
moritzdauner
more options

When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

All Replies (2)

philipp
philipp
  • Moderator
more options

hello moritz, the following article contains some common solutions for the problem you've described: What to do if you can't download or save files.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: