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can't collapse ads on website.

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर cor-el

Pookie58
Pookie58
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I am using an iMac with OS 10.7.5. When I go to the NY Times website, there's an ad for Amex at the top of the page. When I click "collapse ad", it disappears and then reappears for good. On Safari, the ad doesn't even appear in the first place.

I am using an iMac with OS 10.7.5. When I go to the NY Times website, there's an ad for Amex at the top of the page. When I click "collapse ad", it disappears and then reappears for good. On Safari, the ad doesn't even appear in the first place.

All Replies (2)

iamjayakumars
iamjayakumars
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Could you provide the exact URL.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.