Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video background has poor quality

more options

I'm having some issues when browsing pages with video background, when I open the pages the video background is pixelated and low quality; I'm not having this issue with other browsers.

I'm having some issues when browsing pages with video background, when I open the pages the video background is pixelated and low quality; I'm not having this issue with other browsers.

All Replies (7)

more options

Are you facing the same issue with normal videos like in youtube?

more options

When I'm watching youtube videos I don't have issues, although the quality is often low when playing the video, I can change to HQ and the video plays smoothly.

more options

Can you give a link to a page or two that show this problem? I'm not sure how you put a video in the background and need to see an example. Thanks.

more options

whiteboard.is uberconfernce.com

In these sites the background videos are pixelated, but if I browse with chrome or safari they are displayed in high quality, and I don't want to use those browsers ;)

more options

Thank you for those. This is very interesting.

Here is what I get on Windows 7, I don't know how these things look on Mac:

(1) On http://whiteboard.is/ the site is serving OGV video, which is specified as an alternative to the MPEG-format video. It looks terrible, blotchy and jerky. The site's script (in the BigVideo.show() function) is not even testing whether Firefox supports MP4 and just goes straight to OGV.

To see how Whiteboard would look playing MP4, you can switch the video source using the Web Console. Select and copy the following line of script:

var v=document.getElementById("big-video-vid_html5_api"); v.setAttribute("src", v.getAttribute("src").replace(".ogv", ".mp4"));

Then, on Whiteboard, open the Web Console (Mac: Command+Alt+k, Windows: Ctrl+Shift+k), paste next to the caret (»), and press Enter to run it.

I can't think of an end-user solution for this.

(2) On https://www.uberconference.com/ on the other hand, I'm getting smooth playback of an MP4 video behind the gray overlay.

jscher2000 - Support Volunteer द्वारा सम्पादित

more options

I can't see the vieo running on https://www.uberconference.com/, maybe it's related with some security configuration? If I go to http://www.businessmodelgeneration.com/training I can see the video running smoothly.

fernandezp द्वारा सम्पादित

more options

That new site actually is using Flash to play the video.

I have to apologize for forgetting that Firefox on Mac cannot yet play MP4s in its native HTML5 video player. The "bug" for adding support is linked in this thread: when will the web audio api support mp3 and m4a audio files? Websites that do not check for MP4 support and provide alternatives will definitely not work correctly on Firefox/Mac.