Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Dragging images from browser to a folder force-saves them as .bmp, how to fix?

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर guigs

Ankkah
Ankkah
more options

So here's the thing: I'm using the latest Firefox. If I click an image and drag it from the browser page to a directory/file it saves the image as a .bmp, even if it were .jpg or .gif or whatnot.

Right-clicking and saving the images works fine.

I've tried uninstalling and reinstalling firefox, downgrading to a 25 (newest is 26) and this: https://support.mozilla.org/fi/questions/833095

Didn't fix. Downgrading to 25 did fix a sign-in issue related to steam store page, it's back now that I upgraded back to 26, but that's not the main issue here.

I have AdBlock Plus and Nicofox as addons, but disabling them didn't help at all.

I noticed this problem after christmas, so roughly a week ago.

So here's the thing: I'm using the latest Firefox. If I click an image and drag it from the browser page to a directory/file it saves the image as a .bmp, even if it were .jpg or .gif or whatnot. Right-clicking and saving the images works fine. I've tried uninstalling and reinstalling firefox, downgrading to a 25 (newest is 26) and this: https://support.mozilla.org/fi/questions/833095 Didn't fix. Downgrading to 25 did fix a sign-in issue related to steam store page, it's back now that I upgraded back to 26, but that's not the main issue here. I have AdBlock Plus and Nicofox as addons, but disabling them didn't help at all. I noticed this problem after christmas, so roughly a week ago.

All Replies (1)

guigs
guigs
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Firefoxin palauttaminen – lisäosat poistetaan ja asetukset palautetaan article.

Did this fix your problems? Please report back to us!

Thank you.