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ESR 24 Landscape/Portrait printing issue.

Mikken
Mikken
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Firefox ESR 24 was recently installed on PCs at one of my clients and when printing to/from labels the portrait and landscape options do not remember the previous setting anymore. Say a user prints a regular 8.5x11 document it prints it in portrait and when switching to a label it by default does portrait. Even if previously was set for landscape. If landscape is selected (and this is under the label maker driver), it prints properly, but when switching back to the other printer, it prints landscape now. ESR 17 didn't have this problem and each driver remembered the correct setting. Is this a bug or is there something I can change to fix it? I will have to downgrade back to 17 if not.

Firefox ESR 24 was recently installed on PCs at one of my clients and when printing to/from labels the portrait and landscape options do not remember the previous setting anymore. Say a user prints a regular 8.5x11 document it prints it in portrait and when switching to a label it by default does portrait. Even if previously was set for landscape. If landscape is selected (and this is under the label maker driver), it prints properly, but when switching back to the other printer, it prints landscape now. ESR 17 didn't have this problem and each driver remembered the correct setting. Is this a bug or is there something I can change to fix it? I will have to downgrade back to 17 if not.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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I'm running Firefox 27. What I see is the following:

  • I opened a tab to about:config and entered orient in the search box above the list to filter the display. Printers set to portrait show 0, and those set to landscape show 1.
  • When I change from one orientation to the other using the Page Setup dialog, about:config updates immediately for the currently selected printer.
  • If I print to a different printer, that printer is switched to the current orientation in the Page Setup dialog. In other words, the current setting in Page Setup overrides any previously saved orientation setting for the second printer.

I do not recall this working differently prior to Firefox 18, but since I generally always use the same printer, I really have no idea. I briefly searched in Bugzilla to see whether I could find an intentional change, but nothing leaped out at me. Your search skills might be better than mine. https://bugzilla.mozilla.org/query.cgi