![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
When I try to access a specific website I get the following error : Reference #97.ebc816c3.1418238133.36ef6893
When I try to access a specific website I get the following error : Reference #97.ebc816c3.1418238133.36ef6893
This happens only with some websites.
Why?
- I use a laptop with Windows 8.1
Izabrano rješenje
Hello francesckosky, probably it is server issue ! Do you have the same problem in the same websites with another browser ?
thank you
Pročitaj ovaj odgovor u kontekstu 👍 0Svi odgovori (3)
Odabrano rješenje
Hello francesckosky, probably it is server issue ! Do you have the same problem in the same websites with another browser ?
thank you
Yes, I had the same problem in the same websites with another browser, but now I can access. Probably it was a server issue.
Thanks
If it happens again the try this:
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"