Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

Hacked account

  • 1 odgovor
  • 2 imaju ovaj problem
  • 8 prikaza
  • Posljednji odgovor od jayelbe

Tracycampbell
Tracycampbell
more options

Hello my accounts were recently hacked into and person taking over my identity. If you can do a security check please.

Hello my accounts were recently hacked into and person taking over my identity. If you can do a security check please.

Svi odgovori (1)

jayelbe
jayelbe
more options

Hi Tracy,

I'm sorry to hear your accounts have been hacked.

If you think the security of your accounts with banks or other financial services is at risk, you should contact them immediately.

Otherwise, you need to work quickly to secure your accounts. If you can still access the accounts that have been hacked, you should log in and change your passwords immediately. The people who provide your accounts can probably provide you with more information about how to keep your account secure.

You shouldn't use the same password for more than one account.

If you use Firefox Sync, you should log in to your Firefox account and change your password right away.

Thanks,

Jayelbe