Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pretraži podršku

Izbjegni prevare podrške. Nikad te nećemo tražiti da nas nazoveš, da nam pošalješ telefonski broj ili da podijeliš osobne podatke. Prijavi sumnjive radnje pomoću opcije „Prijavi zlouporabu”.

Saznaj više

Ova tema je arhivirana. Postavi novo pitanje ako trebaš pomoć.

After I restore a MozBackup profile for Thunderbird, and open it, nothing has changed -- emails are not there. What could go wrong?

  • 1 odgovor
  • 1 ima ovaj problem
  • 3 prikaza
  • Posljednji odgovor od duggabe

ErnieLane
ErnieLane
more options

I need to use another computer while I fix the one I'm using. I backed up Thunderbird with Mozbackup, and restored from that backup on the temporary computer. Specifically, the backup included emails. However, when I open Thunderbird on the temporary computer, the emails aren't showing. I used all defaults for MozBackup. What could I be doing wrong?

I need to use another computer while I fix the one I'm using. I backed up Thunderbird with Mozbackup, and restored from that backup on the temporary computer. Specifically, the backup included emails. However, when I open Thunderbird on the temporary computer, the emails aren't showing. I used all defaults for MozBackup. What could I be doing wrong?

Svi odgovori (1)

duggabe
duggabe
more options

There is some possibility that you have more than one profile on your temporary computer. Look at https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile and then look in the same directory to see if there is another ********.default file.

If so, see https://support.mozilla.org/en-US/kb/using-multiple-profiles to switch to the other profile.